SHIPPING

WHAT PACKAGING WILL MY ORDER COME IN?

All DUJA jewelry purchased online are hand-wrapped and delivered in DUJA’s sophisticated elegant box wrapped in a DUJA ribbon. The design of the box may vary depending on the size of the item.

Rest assured that your DUJA purchase will be packaged perfectly to enhance the overall experience. 

CAN I TRACK MY ONLINE ORDER?

Please refer to your shipment confirmation email for tracking information. If you need any further assistance or have any questions, feel free to CONTACT US and our team will be more than happy to assist you.

WHAT HAPPENS IF I’M NOT AT HOME TO RECEIVE MY PACKAGE?

Kindly note that it is necessary to provide a signature for all deliveries, and there may be a requirement for a photographic identification. If you are unavailable during the delivery, our courier service will leave a notification for you, allowing you to reschedule the delivery at a more convenient time.

DO YOU DELIVER TO PO BOXES?

Our courier cannot deliver to PO, APO, or FPO box addresses.